TY - JOUR AU - Lopes, Adriana AU - Valentim, Natasha AU - Moraes, Bruna AU - Zilse, Renata AU - Conte, Tayana PY - 2018 DA - 2018/05/23 TI - Applying user-centered techniques to analyze and design a mobile application JO - Journal of Software Engineering Research and Development SP - 5 VL - 6 IS - 1 AB - Techniques that help in understanding and designing user needs are increasingly being used in Software Engineering to improve the acceptance of applications. Among these techniques we can cite personas, scenarios and interaction models. Personas are fictitious representations of target users. Scenarios provide various types of information at different levels of abstraction. Interaction models help in design of an adequate user interaction with the system. SN - 2195-1721 UR - https://doi.org/10.1186/s40411-018-0049-1 DO - 10.1186/s40411-018-0049-1 ID - Lopes2018 ER -